How Can You Get A Refund From Delta Airlines?

Delta Airlines

We understand that plans change and that too immediately. In case your travel plans change, you need to find options before departure time, or you can apply for a refund by calling Delta Airlines Customer Service Telephone Number. Additionally, you can also dig deeper to find information about 24-hour risk-free cancellation. Main cabin tickets which undergo cancellation before departure will retain the value of the ticket. You can also go through your Basic Economy Ticket to cancel your ticket before departure time and receive an eCredit. Travellers who fly on Delta Airlines must carry the capability to request a refund depending on the parameters seen on the ticket. Be with and keep on reading to know more about Delta Airlines Customer Refund. 

What Is The Refund Policy At Delta Airlines?

Completely relying on the time when you booked your ticket, fare, and the mode of purchasing it, there is a chance that you can get a money refund. If under the company’s policy, you cannot get a refund, you might get an eCredit into your account as a great alternative. 

24*7 Free Cancellation

Delta Airlines can be considered as the most lenient airline when it comes to 24 hours cancellation. Under its 24- hour risk-free cancellation policy, you can cancel your booking without the fear of any penalty levied. This very policy applies to any flight fare, whether it is refundable, non-refundable, or a basic economy ticket. Once you’re done cancelling your flight, you will get a complete refund which was done through the original payment method. 

Ticket Eligibility

Once you have successfully crossed the 24-hour risk-free cancellation window, delta airlines refund will be dependent on your ticket fare type terms. Below you will see the tickets that are eligible for Delta Tickets:

Refundable Tickets

If you have booked a flight with a refundable fare, you’re eligible to request a refund to Delta Airlines after officially cancelling your trip. Condition applied that your ticket must have been purchased with cash, a cheque, or a credit card. No matter if you are seeking a refund on a refundable or a non-refundable ticket or for an unused trip purchase- likewise a Wi-Fi pass, you are required to fill a form to apply for a refund or an eCredit. 

Non-Refundable Ticket

As the name suggests, these tickets are not eligible for refunds. However, you can receive an eCredit against the value of a ticket, deducting any cancellation fee(if possible). The eCredit can be vancidated directed toward a later Delta flight. 

Exceptions On Non-Refundable Tickets-

If there is a sudden demise of an immediate family member, travel companion, or passenger of a non-refundable ticket, you can call Delta Airlines Customer Service Phone Number or can request a refund under Delta Airline’s policy. However, you will have to submit proof, like a copy of the death certificate to the Delta Airlines refund department. 

Basic Economy Ticket

Basic Economy tickets are open for cancellation, changes and refunds within the 24-hour risk-free period. You won’t be authorized to request a refund if you have already surpassed the 24-hour risk-free timeline as per the airline’s policy. 

What Are The Refunds For Skymiles Awards Tickets?

Based on how you utilized your Delta SkyMiles to redeem award travel, you might be eligible to reclaim your miles.

Award tickets

When SkyMiles are utilized to cover the sole cost of the ticket and you choose to cancel your flight, your miles will be redeposited into your SkyMiles account.

Pay with Miles tickets

Some Delta SkyMiles AmEx cardmembers can safeguard their ticket through the Pay with Miles redemption option. It doesn’t matter if you redeemed miles toward a refundable ticket, the miles won’t be re-submitted into your SkyMiles account (you’ll get an eCredit for the value instead).

Miles + Cash tickets

For the customers who purchased a ticket through Miles + Cash, the cash portion of the ticket is unfortunately non-refundable. The mileage portion of the ticket value will be reimbursed into your SkyMiles account.

Upgrade with Miles tickets

Miles that were utilized for flight upgrades can’t be re-deposited into your SkyMiles account until unless the ticket comes under the shed” 24-hour risk-free cancellation policy” of the Airlines.

How Can You Initiate a Refund With Delta Airlines?

Request a Refund Within 24 hours. 

Either by calling Delta Airlines Customer Service Telephone Number or reaching out to them directly, you can easily cancel and request a refund on a ticket online within 24 hours of booking with no additional cost at all. There are certain steps that you will have to follow to initiate your refund with the airlines, these are:

  • Visit or launch the Fly Delta App.
  • Either log in and select My Trips or if there is no Delta Online Account of yours, choose Find Your Trip. 
  • Choose the Trip you want to cancel and click on the Cancel Flight button. 
  • Then, follow the steps that will lead you to the submission of a Delta Refund Request. 

Delta Refund Requests After 24 Hours

Once the risk-free cancellation period comes towards exhaustion, you’ll need to go through a different channel to deposit a Delta refund request.

Customers having a refundable ticket can make a Delta refund request for their online booking by going on its site and filling out its e-form. Nonrefundable ticket holders can also use the same form to cancel their trip and eventually apply for an eCredit. You’ll need to enter your first and last name with the13-digit ticket number that’s mentioned in the confirmation or receipt from the application you purchased your ticket at the start. 

A Delta representative can also assist you over the phone via Delta Airlines Customer Service Phone Number. Customers within the U.S. or Canada can contact 800-847-0578. SkyMiles members can make a dedicated call to the phone line at 800-323-2323. Representatives are available 24*7 a day, to help you with refund requests.


Delta Airlines is a public airline service and it shall continue to do this forever. They completely understand the needs and requirements of customers and are doing their best to serve their customers. Their delta customer service toll-free number is a great way to reach them whenever you encounter any problem that is out of your reach. This article will always help you and your near ones whenever there is a situation like this. We hope that we helped you, don’t forget to thank us later!

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